📋 Enhanced Due Diligence (EDD) / Know Your Customer (KYC) Audit Framework

Last Updated: 2025-10-20

🔍 Core EDD Audit Components

• Customer Identity Verification
• Website and Branding Verification
  • Check live website and verify branding alignment with legal name
  • Assess technical credibility and presence of FCC compliance references
• Non-VSP Exemption Handling
  • If the customer is not a Voice Service Provider (VSP):
    • ❌ Exempt — RMD registration not required
    • Confirm business activities via website, attestation, or KYC form
    • Record exemption reason and skip FCC-specific checks
• FCC Qualification Analysis
  • Determine if the entity qualifies as a voice service provider
  • Classify using FCC matrices (e.g., Telecom vs. Enhanced Service)
• FCC FRN Registration Status
• FCC Form 499-A Filing Check
• RMD Record Lookup and Mitigation Plan Review

✅ Audit Outcome Tags

• ✅ Fully Compliant
• ⚠️ Needs Follow-Up
• ❌ Exempt

📊 Audit Flowchart

Use the following Mermaid syntax to visualize the audit logic:

graph TD
    A[Start Audit] --> B[Website & Branding Verification]
    B --> C{Is VSP?}
    C -- No --> D[Mark as Exempt ❌]
    C -- Yes --> E[FCC Qualification Analysis]
    E --> F[FCC FRN Check]
    F --> G[Form 499-A Check]
    G --> H[RMD Lookup]
    H --> I[Audit Outcome]

🧩 Optional Add-On Requests

• Direct verification of website content
• Fraud alert scoring and behavioral analysis
• Partner/reseller validation
• Telecom vs. Enhanced Services classification matrices